Customer Service Representative
2 weeks ago
**Position**: Tele caller - Outbound - US Sales
**Experience Required**: 1 to 2 Years in tele calling mandatorily in the US market
**Education**: Any relevant degree
**Location** : PLOT NO, 76-A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016
**Responsibilities**:
- Build and nurture relationships with prospective clients to understand their needs and requirements.
- Close deals and achieve sales targets within the US market.
- Collaborate with internal teams to develop effective sales strategies and plans.
- Ensure client satisfaction and maintain long-term client relationships.
- Conduct cold calls and follow-up with leads to schedule meetings and product/service presentations.
- Utilize calling tools and maintain detailed records in spreadsheets.
- Proactively manage the sales pipeline and provide regular reports on progress.
- Stay updated on industry trends, competitors, and market conditions to identify new opportunities.
**Job Types**: Full-time, Permanent
Pay: From ₹22,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Monday to Friday
- Rotational shift
- US shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
Application Question(s):
- International Process is a must?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
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