Customer Relationship Executive
4 days ago
**CRE Job Description - Read and Understand Carefully**
Good understanding, fast learning and communication skills required
- Manage incoming calls from Clients and Carers ensuring service is delivered within the required timeframes
- Ensure that a full understanding of the client's needs are obtained
- Understand and deliver your KPI's and SLA's specifics
- Ensure that there is accurate service and detailed discussion is done with customer and service advisor
- Maximise on every opportunity ensuring the client/carer receives outstanding service
- Ensure all system records are up to date and accurate
- Get in touch with the customers with service reminders, new offers and feedback etc.
**Salary**: ₹15,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
Application Question(s):
- Current Salary ?
- Expected Salary ?
**Experience**:
- total work: 2 years (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Ability to Commute:
- Kirti Nagar, Delhi, Delhi (required)
Ability to Relocate:
- Kirti Nagar, Delhi, Delhi: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9811150853
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