Customer Relationship Executive

4 days ago


Kirti Nagar Delhi Delhi, India Luxury care Full time

**CRE Job Description - Read and Understand Carefully**

Good understanding, fast learning and communication skills required
- Manage incoming calls from Clients and Carers ensuring service is delivered within the required timeframes
- Ensure that a full understanding of the client's needs are obtained
- Understand and deliver your KPI's and SLA's specifics
- Ensure that there is accurate service and detailed discussion is done with customer and service advisor
- Maximise on every opportunity ensuring the client/carer receives outstanding service
- Ensure all system records are up to date and accurate
- Get in touch with the customers with service reminders, new offers and feedback etc.

**Salary**: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Current Salary ?
- Expected Salary ?

**Experience**:

- total work: 2 years (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Ability to Commute:

- Kirti Nagar, Delhi, Delhi (required)

Ability to Relocate:

- Kirti Nagar, Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9811150853



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