Jr. Associate Operations
6 days ago
**Who are we**
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.
Requirements: - Looking for freshers and professionals coming from a BPO and Non-BPO background, who want to diversify their career in Recruiting - Excellent oral and written communication skills - Desired - Past BPO (Outbound/Inbound), Call Center (CSE, CSR, Voice Process, Tele-caller experience), domestic recruitment, sales or market research experience Desired Behaviors: - Smart, perseverance, and ambitious - Outgoing personality who likes to interact with people - Loves to learn and share knowledge - Dynamic individual who thinks creatively - Enjoys working in a fast-paced environment
- Knowledge on Unit testingWe are seeking a motivated and detail-oriented individual to join our rapidly growing team. An individual will be responsible for performing various administrative tasks, recording various information into database, and customer service duties including but not limited to underwriting Support for Surplus & Specialty Lines Insurance. This is an entry-level position ideal for individuals looking to start their career in the insurance industry.
**Key Responsibilities**:
- **Recording information and processing tasks**: Inputting, verifying, and updating data related to insurance policies, claims, and customer information accurately and efficiently.
- **Document Management**:Organizing and maintaining electronic and physical files, ensuring compliance with data protection regulations and company policies.
- **Policy Administration**: Assisting with policy issuance, endorsements, renewals, cancellations, and other administrative tasks to support underwriting and policy servicing processes.
- **Team Collaboration**: Working closely with colleagues and supervisors to achieve team goals, participating in training sessions, and sharing knowledge and best practices.
- **Adherence to Regulations**: Following industry regulations, company policies, and procedures to maintain compliance and uphold the integrity of insurance operations & company in general.
- **Problem solving and Decision-making**: Critical thinking skills to solve financial issues and make informed decisions.
- **Attention to Details & Due Diligence**: Close attention to details while efficiently managing multiple projects and tasks.
**Requirements**:
**Required skills**
- Knowledge of Insurance will be an added advantage
- Ready to work from office and provide support during US working hours.
- Ability to work in night shifts and follow the US holiday calendar.
- Excellent verbal and written communication skills, with the ability to interact professionally with diverse individuals and convey information clearly and effectively.
- Ability to adapt to changing priorities, multitask effectively, and work under pressure to meet deadlines while maintaining quality standards.
- Critical thinker and problem-solving skills.
Job Opening ID
RRF_4376
Industry
IT Services
City
Pune City
Province
Maharashtra
Country
India
Postal Code
411057
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