Store Incharge

2 days ago

Vadodara Gujarat, India Avasara Consulting Full time

**Position - Store In-Charge**

**Location**: 2 - Vadodara, 3 - Surat
**Store In charge/Store Manager role (Q-commerce/Grocery/Retail preferred)**
**Prefer Immediate Joiner - Max 15 Days**

Works in shifts and is fully accountable for the overall performance and day-to-day operations of the assigned store.

**Specific Activities to be Done**:

- **Metrics**:

- Responsible for store-level metrics: OTD (On-Time Delivery), write-off, customer complaints, and attrition
- **Monitoring**:

- Monitor and analyse key reports to take necessary actions for improving OTD, write-offs, DER, and customer complaints
- Ensure timely execution of GRN, PRN, cycle count, and FEFO/expiry-related processes
- Handle basic P&L understanding for store-level cost and efficiency
- **Store Operations**:

- Ensure store processes are followed as per SOP
- Track live dashboards to resolve any operational bottlenecks in real-time
- Ensure process adherence and compliance at the store level
- **People Management**:

- Create and manage staff rosters and ensure adherence
- Supervise, counsel, and guide store team members
- Drive recognition and manage discipline with timely feedback and warnings
- Strong understanding of retail store operations

**Skills**:

- People management
- Good communication skills
- Leadership and team handling
- Operational and process orientation

**Personal Attributes**:

- Customer focus (internal/external)
- Timeliness
- Initiative and ownership
- Speed and execution mindset

**Education**: Any graduate

**Years of Experience**: Minimum 3-4 years

**Job Type**: Permanent

Pay: Up to ₹550,000.00 per year

**Experience**:

- Store Management from Q-commerce/Grocery/Retail : 3 years (required)

Work Location: In person

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