Housekeeping Staff Trainer

**Job Summary**:
The Housekeeping Staff Trainer is responsible for designing, implementing, and overseeing training programs for housekeeping staff to ensure high standards of cleanliness, safety, and guest satisfaction. The role requires a combination of instructional abilities, practical knowledge of housekeeping operations, and effective communication skills to train new and existing employees in various cleaning techniques, safety protocols, and operational procedures.

**Key Responsibilities**:

- **Training Program Development**:

- Design and develop training programs for housekeeping staff that align with the company’s standards and policies.
- Update training materials regularly to ensure they reflect the latest housekeeping practices, technologies, and safety guidelines.
- Create training schedules for both new hires and ongoing education for current employees.
- **Conduct Training Sessions**:

- Conduct training sessions for new housekeeping employees, ensuring they understand their roles and responsibilities.
- Lead hands-on demonstrations of cleaning techniques, safety procedures, and equipment usage.
- Provide orientation to new staff on workplace culture, expectations, and company policies.
- Organize workshops to refresh existing staff on best practices and new updates to procedures.
- **Assess Training Needs**:

- Identify skills gaps and areas for improvement among housekeeping staff through performance evaluations, feedback, and observations.
- Customize training plans to address specific needs or challenges in the housekeeping department.
- **On-the-Job Coaching**:

- Provide on-the-job coaching and mentoring to staff, offering feedback and support as they perform their duties.
- Monitor housekeeping operations to ensure employees are following proper cleaning procedures and safety measures.
- Offer constructive criticism and encourage continuous improvement.
- **Compliance and Safety**:

- Ensure all training complies with safety and hygiene standards, including OSHA guidelines, environmental regulations, and health protocols.
- Educate staff on the proper use of cleaning chemicals, equipment, and safety gear.
- Reinforce workplace safety, emergency procedures, and the importance of maintaining a hazard-free environment.
- **Performance Evaluation**:

- Conduct assessments and evaluations of staff performance to determine the effectiveness of training.
- Track progress and improvements in housekeeping staff proficiency and performance.
- Address any performance issues by providing additional training or support as needed.
- **Collaboration and Reporting**:

- Work closely with the housekeeping manager and other department heads to ensure that training goals align with overall organizational objectives.
- Report on training progress and challenges to senior management and suggest improvements.
- Assist in recruiting, selecting, and onboarding new housekeeping staff as needed.
- **Customer Service**:

- Ensure that staff understands the importance of guest satisfaction and maintaining a clean, welcoming environment.
- Teach effective communication skills to staff for interaction with guests, addressing any special needs or requests.

**Qualifications**:

- **Education**: High school diploma or equivalent; additional certification in hospitality management, cleaning, or related fields preferred.
- **Experience**: Minimum 2-3 years of experience in housekeeping, with at least 1 year in a supervisory or training role.
- **Skills**:

- Strong communication and interpersonal skills.
- In-depth knowledge of housekeeping operations, cleaning techniques, and equipment.
- Ability to develop training materials and deliver effective training sessions.
- Attention to detail and ability to monitor staff performance.
- Organizational and time management skills.
- Knowledge of safety regulations and standards in the hospitality industry.

**Physical Requirements**:

- Ability to lift up to 25 pounds.
- Ability to stand, walk, bend, or kneel for extended periods during training or when performing demonstrations.
- Comfortable working in various environmental conditions (such as heat, cold, or cleaning chemical odors).

**Work Environment**:

- This position is typically performed in a hotel, resort, or similar establishment.
- It requires frequent interaction with a diverse workforce and may involve periods of high activity.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- Housekeeping: 1 year (required)
- total work: 1 year (required)

Work Location: In person