Customer Service Executive

1 day ago


Noida Uttar Pradesh, India Aerial Telecom Solutions Pvt. Ltd Full time

**Customer Service Executive - Banking & NBFC Process**

**Role Overview**:
**Key Responsibilities**:

- Ensure accurate documentation and verification process as per company and client guidelines.
- Provide clear and effective communication to customers regarding loan products and status.
- Maintain records of customer interactions and escalate unresolved issues to the concerned department.
- Deliver high levels of customer satisfaction through problem-solving and query resolution.

**Requirements**:

- Minimum Qualification: Graduate.
- Minimum 6 months of customer service experience (Banking/NBFC preferred).
- Good communication skills (verbal and written).
- Knowledge of basic banking terms and loan processes.
- Strong problem-solving ability with a customer-first approach.
- Immediate joiners preferred.

**Work Details**:

- 6 Days Working
- Rotational Day Shifts
- Rostered Week Offs

**Walk-In Interview Details**:Address**: H-25, 1st Floor, Xenon Premium Office, Sector-63, Noida-201301
**Landmark**: Beside Jeep Showroom
**Days**: Monday to Saturday
**Timing**: 10:00 AM - 2:00 PM

**Contact**:
HR - Gaurav 8800387402

Pay: ₹16,000.00 - ₹19,000.00 per month

**Benefits**:

- Health insurance
- Life insurance

Work Location: In person

**Speak with the employer**
+91 8800387402


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