Tele Calling Executive

4 days ago


Calicut, India Noviindus Technologies Full time

**Telecaller Executive (1+ yr Experience)**

Excellent communication skills

Handle customer's inbound and outbound calls.

Solving queries, explaining about products/offers/services

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets.

Good Problem-solving skills over the call, High energy level

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Nadakavu, Calicut - 673006, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)



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