Executive Sas

7 days ago

Bavdhan Pune Maharashtra, India crutz leela Full time

**Executive-Support After Sales** **Experience: 4-6 years** **Qualification: B.E Mech** Role: Support After Sale & Service Job Responsibilities: - Complain register - Complaint acknowledgement - Complaint evaluation, check FAQ, troubleshooting history of similar complaint - Circulation of complaint internally to relevant department / Sub supplier - Action plan for complaint resolution - Proposals to be sent to customer - Monitor time lines as agreed - Monitor sub suppliers activities for supply or services and keep customer updates time to time - Customer visits and inquiry generation for preventive maintenance - Annual spares requirement analysis and forecast for the year **Benefits**: - Provident Fund Schedule: - Day shift **Experience**: - total work: 4 years (required) Work Location: In person

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