Customer Relationship Executive

2 weeks ago

Nesapakkam Chennai Tamil Nadu, India Bilimbe Digital Full time

**Customer Relationship Manager - Tech Events**

**Location**: Chennai | **Job Type**: Full-time | **Experience**: Entry / Mid Senior

**About the Role**

We’re looking for a **Customer Relationship Manager** who can build strong client relationships and ensure seamless experiences at tech events. If you’re passionate about events, tech, and exceptional customer service, we want you on our team

**What You’ll Do**
- Be the go-to person for clients, sponsors, and exhibitors.
- Understand client needs and provide tailored event solutions.
- Work with sales, marketing, and event teams for flawless execution.
- Gather feedback to enhance future events.
- Drive engagement, retention, and upselling opportunities.
- Quickly resolve client concerns and ensure top-notch service.
- Maintain CRM records for seamless client interactions.

**What We’re Looking For**
- Degree in Business, Marketing, Events, or related field.
- Experience in customer relations, account management, or event management (preferably tech-related).
- Strong communication, problem-solving, and multitasking skills.
- Familiarity with CRM tools.
- Willingness to travel for events.

**Why Join Us?**
- Work with top tech brands and cutting-edge events.
- Competitive salary + performance incentives.
- Career growth in a booming industry.
- Fun, fast-paced, and collaborative work environment.

**Contact**:
**Job Types**: Full-time, Permanent

Pay: From ₹15,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Nesapakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):
**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person

Application Deadline: 06/03/2025

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