Customer Care Executive
2 weeks ago
**Line of Business (LOB)**: International Process
**Work Mode**: Work From Office
**Job Details**
- **Location**: Mansarovar, Jaipur
- **Number of Positions**: 20 agents
- **Salary Range**: ₹30,000 to ₹35,000 per month
- **Experience**: Minimum 6 months in customer support
- **Qualification**: Graduate
- **Skillset Required**: Excellent communication skills in English
**Key Responsibilities**
- Handle customer queries effectively and professionally through various communication channels.
- Provide exceptional support to customers to ensure high levels of satisfaction.
- Resolve issues promptly, while maintaining a customer-first approach.
**Interview Process**
- HR Round
- Screening Round
- Client Round
**Additional Details**
- **Working Days**: 5.5 days a week
- **Week Off**: Rotational
- **Shifts**: Rotational shifts
- **Transport**: Both-way cab service provided
Pay: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)
- International voice process: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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