Customer Care Executive

2 weeks ago

Mansarovar Jaipur Rajasthan, India 10x Growth Accelerator Full time

**Line of Business (LOB)**: International Process
**Work Mode**: Work From Office

**Job Details**
- **Location**: Mansarovar, Jaipur
- **Number of Positions**: 20 agents
- **Salary Range**: ₹30,000 to ₹35,000 per month
- **Experience**: Minimum 6 months in customer support
- **Qualification**: Graduate
- **Skillset Required**: Excellent communication skills in English

**Key Responsibilities**
- Handle customer queries effectively and professionally through various communication channels.
- Provide exceptional support to customers to ensure high levels of satisfaction.
- Resolve issues promptly, while maintaining a customer-first approach.

**Interview Process**
- HR Round
- Screening Round
- Client Round

**Additional Details**
- **Working Days**: 5.5 days a week
- **Week Off**: Rotational
- **Shifts**: Rotational shifts
- **Transport**: Both-way cab service provided

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)
- International voice process: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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