Product Demonstrator

2 weeks ago

Vastrapur Ahmedabad Gujarat, India Trustmark Solution Full time

Job description**About the Role**:
**Key Responsibilities**:

- Conduct online **product demonstrations** for potential customers, addressing their specific use cases and queries.
- Lead the **onboarding process**, ensuring customers understand and successfully implement Faceometrics.
- Provide **basic troubleshooting** assistance and escalate technical issues when necessary.
- Collaborate with sales, tech, and support teams to ensure seamless customer experience.
- Maintain a **customer feedback loop** to continuously improve demo and onboarding processes.
- Keep track of customer interactions and update internal records in CRM.

**Required Skills & Qualifications**:

- **1-3 years** of experience in customer onboarding, product demos, or pre-sales (preferably SaaS or tech-based products).
- Strong verbal and written **communication skills** (English & Hindi; additional languages are a plus).
- **Tech-savvy mindset** - ability to understand and explain software solutions clearly.
- Comfortable using **Zoom, Google Meet, and other virtual demo tools**.
- **Problem-solving attitude** and ability to handle customer queries effectively.
- **Basic understanding of facial recognition, biometric attendance, or related technologies** (preferred but not mandatory).
- Prior experience in **education, corporate HR, or SaaS domains** is a plus.

**Why Join Us?**
- Work with an innovative **facial recognition-based attendance** product.
- Flexible work environment - **Remote/Hybrid options available**.
- Opportunity to grow and take on **larger responsibilities**.

**Job Types**: Full-time, Permanent

Pay: ₹8,086.00 - ₹30,922.93 per month

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Weekend availability

**Experience**:

- total work: 4 years (required)

Work Location: In person

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