Tele Counselor

2 days ago


Chowringhee Kolkata West Bengal, India ICA Edu Skills Full time

Job description: Job Title: Tele Counselor(Only Female)

Location: Kolkata Experience: 1-2 Years or More

Education: Minimum HSC / Graduate

**Salary**: As per industry standards + Attractive Incentives

**About**

ICA Edu Skills Pvt. Ltd.: ICA Edu Skills Pvt. Ltd. is one of India’s leading vocational training and skill development institutes, dedicated to bridging the employability gap for today’s youth. With a strong presence across India, ICA provides industry-relevant courses, practical training, and placement support to help students build rewarding careers.

*

**Responsibilities**:*
- Make outbound calls to prospective students and clients.
- Follow up on inquiries and leads generated through campaigns or walk-ins.
- Clearly explain course offerings, benefits, and career opportunities to students.
- Schedule counseling appointments and ensure timely follow-ups.
- Maintain accurate call records, reports, and CRM entries.
- Achieve monthly admission and conversion targets.

**Key Skills & Competencies**:*
- Excellent communication skills in Hindi, English, and Bengali.
- Strong convincing and interpersonal abilities.
- Basic computer knowledge (MS Office, CRM tools, internet usage).
- A proactive, target-driven, and customer-focused attitude.
- Ability to handle pressure and deliver results within deadlines.

*Why Join Us:*

**Job Types**: Full-time, Permanent Benefits: Health insurance Provident Fund

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person


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