Guest Service Associate in Front Office

1 day ago

Rajkot, India Siara Hotels Full time

We have a warm and tightly knit community of employees who play a crucial role in maintaining the quality of services we promise to our guests and in the upkeep of our properties. As a part of Siara family, you will find yourself among people who are passionate about guest service, providing you with the expertise required to help you grow in the industry.

***:
Represents the hotel to the guest throughout all stages of the guest's stay. Determinates a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assign rooms, accommodating special requests whenever possible.

Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.

**PREREQUISITES**:
**Education**: High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visits the hotel.

**Experience**: Previous hotel-related experience desired.

**Physical**: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pound.

**JOB LOCATION**:
Rajkot & Gandhinagar

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