Network Security Advisor

1 week ago

Bengaluru Karnataka, India NTT DATA Full time

As a technical support engineer for the ZScaler platform, engage and empathize with customers/users to support and resolve technical issues through completion leading to a good customer experience with effective customer interactions.ZScaler Experience: Experienced with the Zscaler ZIA portal. Creating Zscaler firewall control policy based on change request. Creation of GRE Tunnel / IPsec tunnel configuration. Location Management and Sublocation policy configuration. URL and cloud app control configuration 8 SSL inspection policy configuration. Configuring the Advanced Threat Protection Policy. Configuring Source IP anchoring. Hosted PAC file configuration

Excellent knowledge of Network Protocol Analyzers (tcpdump, Wireshark) and Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS)

Experience troubleshooting network issues and familiarity with the necessary tools. (Ping, Treaceroute, MTR etc). Expert knowledge of protocols such as HTTP, SMTP, FTP, DNS etc.

Mandatory Certification**:ZScaler Trained and Certified (ZIA & ZPA).**

Other proxy vendors certifications and experience is also preferred

Good communication skills with experience working in a matrix and distributed team(s) setup

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