Sr Front Desk Representative

1 week ago

Kailash Colony Delhi Delhi, India Saaol Heart Center Full time

**Responsibilities**:

- Act as the first point of contact for patients and customers
- Appointment Booking over call and for walk-in patients, including basic query resolutions from potential patients
- Managing patient flow for ongoing patient treatments such as coordinating time slots with doctor and patients, answering basic patient queries etc
- Manage Billing + Payments; Regular Reporting of daily business with HQ Team
- Responsible for the upkeep and smooth functioning of the centre
- Maintain inventory including pharmaceuticals, treatment essentials and other goods sold
- Maintain essential resources for the smooth functioning of the centre
- Coordinating with local vendors to ensure smooth functioning of the centre
- Coordinating with HQ to replenish resources and inventory on a monthly basis
- Staff Management such as ensuring regular attendance

**Requirements**:

- 2-4 years of prior working experience
- Intermediate computer skills are a must
- Strong communication and people skills

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹23,000.00 per month

**Benefits**:

- Paid sick time

Application Question(s):

- What is your expected CTC?
- Are you comfortable commuting to Kailash Colony?

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person

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