Customer Care Executive-female

2 weeks ago


Himayatnagar Hyderabad Telangana, India AKTH Jewellers Full time

Greeting Customer & welcoming customers.
- Helping Customer to wear jewelry
- Maintaining CRM data
- Looking for 1-2 Year of Experience.
- Building long-term relationships with key customers.
- Addressing customer concerns and complaints.
- Creating sales plans to generate revenue.
- Act as point of contact for complaints if any and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Study competition to find new ways to retain customers.
- Collaborate with internal teams (e.g. senior management) to address customers needs
- Leads Generation & Follow up on day to day basis.in all the stores

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Himayatnagar, Hyderabad - 500029, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer relationship management: 2 years (preferred)
- Customer support: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9063370916



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