Front Desk Receptionist

5 days ago

Adajan Surat Gujarat, India Stratefix Consulting Full time

Job Summary:
Roles & Responsibilities:

- Greet clients in a friendly and professional manner as they arrive at the clinic.
- Schedule client appointments using the clinic’s scheduling software, ensuring accuracy and efficiency.
- Verify and update client information, including contact details, medical history.
- Collect and process payments for services rendered, including cash, credit cards, and gift certificates.
- Maintain cleanliness and organization at the reception area, including keeping waiting areas tidy and stocked with reading materials and refreshments.
- Manage client records and files, ensuring confidentiality and accuracy of information.
- Communicate effectively with clients to confirm appointments, provide reminders, and follow up on missed appointments.
- Assist with administrative tasks such as filing, photocopying, and data entry as needed.

**Required Skills**:

- Previous experience in a customer service as a receptionist role, preferably in a spa, clinic, or hospitality environment.
- Excellent verbal and written communication skills, with a friendly and professional behavior.

Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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