Receptionist

**We're Hiring Receptionist**
Are you a friendly, organized individual with excellent communication skills? Join our team at **WTS Immigration Experts**, Tanda Office

**Location**: WTS IMMIGRATION EXPERTS, Plaza Complex, Darapur Bypass, Jal - Pathankot Highway, Urmur Tanda
**Position**: Receptionist cum Telecaller
**Hours**: 9:00 AM - 6:00 PM
**Salary**: ₹7k-₹12k + Incentives

**Responsibilities**:

- Welcome clients and visitors with a warm, professional demeanor.
- Schedule appointments for immigration consultations and coaching sessions.
- Provide administrative support, including data entry and document scanning.
- Handle incoming and outgoing mail and packages.
- Maintain office supplies and ensure the reception area is tidy.
- Deliver excellent customer service and assist with client needs.
- Assist with immigration documentation and basic form completion.
- Coordinate with other departments for seamless workflow.
- Maintain confidentiality of sensitive information.
- Collect payments and issue receipts.
- Assist with basic technical support as needed.
- Make outbound calls to prospective clients for immigration services and coaching inquiries.
- Follow up with leads and clients regarding appointments, consultations, and document submissions.
- Handle inbound calls related to immigration queries, visa updates, and program details.
- Explain services, programs, and visa processes clearly to clients.
- Maintain call logs, update CRM systems, and provide timely reports on call outcomes.
- Assist with appointment reminders and schedule follow-up consultations.
- Multitask and prioritize tasks effectively.

**Additional Responsibilities**:

- Assist clients with printing and copying needs.
- Answer and direct incoming phone calls.
- Make outbound calls for appointment confirmations and follow-ups.
- Provide telephone support and route calls appropriately.
- Assist with maintaining and troubleshooting office phone systems.

**Qualifications**:

- High school diploma or equivalent.
- Previous experience in customer service or administrative roles preferred.
- Strong communication and interpersonal skills.
- Excellent organizational abilities and attention to detail.
- Proficiency in Microsoft Office Suite.
- Ability to multitask and work in a fast-paced environment.

Join us in making a difference in the lives of our clients
Hiring #ReceptionistCumTelecaller #Immigration #CoachingCentre #JobOpening

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹7,000.00 - ₹12,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- Punjabi (preferred)

Work Location: In person