Retail Agri-business Correspondent-sales Officer

**Group Company**: HDFC Bank Limited

**Designation**: Retail Agri-Business Correspondent-Sales Officer

**Position description**: To monitor the activities of mapped Business Correspondent, along with generation of new business and retention of customers by providing best possible services to these customers.

**Primary Responsibilities**:

- 1. Sourcing and Business Generation:

- Sourcing of liability business from the mapped locations.
- Driving various government drives initiated under PMJDY/other schemes through Business Correspondent.
- Generating asset leads from mapped locations.
- Attending asset & liability sourcing camps.
- 2. Relationship Building and customer support:

- To be in touch with Business Correspondents providing doorstep services to the dairy customers.
- Attending FLC camp to educate customers on banking and bank products.
- 3. Housekeeping and audit management:

- Coordination with Ops team for processing of liability AOFs, audit exception documentation.
- Coordination with the customers and Business Correspondents to close the various audit alerts, KYC alerts, etc.
- Periodic Visit to the BC location and guidance to BCs on the business and other regulatory requirement Coordination with auditors for BC spot audit.
- 4. Encouraging Digital products:

- Provide guidance to the customers on usage of banks digital products.

**Additional Responsibilities**:

- Any other task assigned by seniors from time to time.

**Educational qualifications preferred**
- **Category**: Bachelor's Degree, Master's Degree

**Required work experience**
- **Industry**: Financial Service
- **Role**: Sales Executive
- **Years of experience**: 1 to 3

**Required Competencies**:

- Basic understanding of Banking Products & Processes
- Good Team spirit
- Time / Team Management
- Proficient in local language
- Proactive & focused approach
- Selling and Influencing Skills
- Banking Product & Process Knowledge
- Planning and Organizing Skills
- Communication
- Knowledge of Competition & Current trends in financial Industry.

**Required Knowledge**:
Experience in Banking or Financial Service industry, or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, Dairy Companies, Dairy Society etc.

**Required Skills**:
Persuasion & Selling Skills

**Other**:

- Reporting Designation: Relationship Manager - Dairy / Relationship Manager-BC / Dairy Development & BO Manager
- Reporting Department-Sub BU: Dairy & Business Correspondent

**Specific requirements**
- **Travel**: Visit to BC location / Dairy Customers
- **Vehicle**: Two-wheeler/ Four wheeler

**Other details