Avp-customer Experience

1 week ago

Chennai, India Sutherland Full time

Job Description

Sutherland is seeking a reliable and detail-oriented person to join us as CE Country Head. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you The CE Country Head Role Overview: CE Country Head is responsible for overall operations of CE Team in the Geo. Regional Owner of People Enablement and Functional Excellence of CE Team for the Country/Region. Owner of Performance Analysis Framework feeding into CI Operational Guidelines. Overall single owner of all people driven decisions involving headcount, management spread and performance management of the CE Team. Represent Sutherland Global Services and CE Service Offerings to potential clients and existing clients. Represent CE Team as part of Senior Leadership Reviews and Decision-Making Process. Budget Owner for the Region.

**Qualifications**:

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