Payments & Receivables Branch Ops Supervisor

1 day ago


Kolkata, India Citi Full time

**Responsibilities**: - Responsibility for the role relates to managing the Clearing activities pertaining to Inward/ Outward / Inward Returns/ Outward Returns/ECS/Inhouse etc. - Authorization of transactions in product processor - To ensure smooth transaction processing for payments products (RTGS/NEFT /DDs/A2A, etc.), including handling customer interface, vendors and external and internal stakeholders such as Product/Legal/Regulators, etc. - Keep abreast of the changing RBI / Govt regulations with respect to Banking and ensure that the operating procedures are in line with them - Managing vendors that are engaged in various stages of transaction processing - Optimizing and re-engineering of processes and thereby ensuring efficiency, controls and cost saves - Contribute to work flow or process change and redesign, and to form a basic understanding of the specific product or process - Ensuring timely and flawless regulatory reporting. Assist in handling of regulatory notices/queries and ensure timely resolution of regulatory queries/notices - Representing the bank in regulatory meetings legal related matters and hearings - Monitoring and understanding emerging operational best practices in the industry and thereby ideating to create competitive advantage **Qualifications**: - 6-9 years relevant experience - Ability to work independently and as part of a team. **Education**: - Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - **Job Family Group**: Operations - Core - **Job Family**: Branch Operations - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting



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