Therapist

4 days ago

Surat Gujarat, India Slimiphy pvt ltd Full time

**Job Description: Therapist**
**Location**: Single Branch (Assigned Slimiphy Fitness Centre)
**Reporting To**: Branch Manager
**Department**: Fitness & Wellness
**Employment Type**: Full-Time
**Role Objective**:
To deliver high-quality fitness and wellness services by guiding clients through their fitness plans, maintaining client diaries, and supporting sales efforts to ensure clients achieve their health, weight, or fitness goals.

**Key Responsibilities**
- **Client Fitness Support**:

- Explain machines, packages, and services included in client plans during sessions.
- Fill client diaries with diet updates, measurements, and progress notes daily.
- Answer client queries on fitness, health, or weight loss promptly.
- **Goal Tracking**:

- Monitor client progress through weekly check-ins and adjust plans as needed.
- Encourage clients to stay on track with diet and exercise goals.
- Celebrate client milestones (e.g., weight loss targets) to boost motivation.
- **Sales Support**:

- Identify client needs and suggest additional packages or renewals.
- Collaborate with the Counsellor to pitch tailored packages during sessions.
- Track client satisfaction and report feedback to improve services.
- **Service Delivery**:

- Ensure all package services (e.g., toning tables, yoga) are offered consistently.
- Maintain a clean and safe session area, reporting issues to the Counsellor.
- Conduct sessions on time and as per SOPs to ensure client satisfaction.

**Key Result Areas (KRAs)**

**KRA**

**Key Metric / Goal**

Client Goal Achievement

Ensure 80% of clients meet their fitness/weight goals within 3 months.

Diary Completion

Maintain 100% accurate and updated client diaries daily.

Client Satisfaction

Achieve 90%+ client satisfaction score monthly (survey-based).

Sales Contribution

Support 20% of branch’s monthly sales target through upsells/renewals.

Service Delivery

Deliver 98% of scheduled sessions on time monthly.

**Actionable Steps to Achieve Results**
- Review client diaries before sessions to personalize advice and track progress.
- Use a checklist to ensure all package services are offered during each session.
- Ask open-ended questions to understand client needs and suggest relevant packages.
- Report equipment or cleanliness issues immediately to avoid session disruptions.
- Follow up with clients post-session via WhatsApp to reinforce motivation.

**Qualifications**
- Education: Diploma or certification in fitness, nutrition, or related field.
- Skills:

- Strong knowledge of fitness equipment and wellness practices.
- Excellent communication and client engagement skills.
- Ability to motivate and guide clients toward goals.
- Basic sales skills to promote packages.

**FRESHERS CAN APPLY**

Pay: ₹9,061.43 - ₹20,000.00 per month

Work Location: In person

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