Field Supervisor-service

Date Posted:
+91-XXXXXXXXXX
:00

Country:
India

**Location**:
KK Handique Path first Bye Lane,opposite to Ganesh Mandir High School, Lichubagan, PO: Khanapara,Guwahati - Pin: 781022

JOB TITLE: Service Supervisor

GRADE: Executive / ASM

REPORTS TO: Manager - Area Operations

JOB RESPONSIBILITIES
- Technical
- Co-ordinate between Area Executives, employees and customers.
- Be present at reporting place of examiners to take feedback of previous day and plan daily schedule.
- Carry out annual equipment survey
- Plan for repair schedule as a preventive method.
- Carry out NIS before taking over new construction and modernization job.
- Estimate other than prescribed work.
- Conduct tool box talk with employees.
- Make employees continuously aware about safe work practices.
- Fatality Preventive Audits/ Tool Box Demonstration.
- Prepare quarterly review report.
- Make “T” orders.
- Monitor how to reduce callbacks. More so on top ten calls received.
- Inspect or re-inspect to see progress of work. / Random Check for Quality.
- Manpower allotment day to day basis on callbacks received.
- Adherence to EH&S policy and practices.
- Commercial
- Meet clients regularly for rapport development.
- Communicate with examiners on regular basis, take care of their problems and create confidence amongst them.
- Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement.
- Two months prior to the expiry of free service contract date inspect the elevator.
- Negotiate with clients for price fixation of contracts & T-order.
- Handle effective conversions when necessary.
- Lead team to complete given task and facilitate them in case of need.
- Check the opportunity to potential T-Business.
- Make efforts for acquisition and recoveries & achieving the target.
- Follow-up invoices/ payments.
- Update necessary conversion/ recovery cancellation into system.
- Review regularly, Net O / Payment.
- Additional Responsibilities
- Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules.
- Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date.
- To conduct FPA and complete corrective actions within targeted completion date.
- Participate in Incident Investigation.

EDUCATIONAL QUALIFICATIONS

Diploma / DME/ B Tech

EXPERIENCE

Minimum 5-7 years in the capacity of examiner
- Otis is An Equal _
- Opportunity/Affirmative_
- Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._
- ._