Customer Service Associate

5 days ago

Badagara, India Nika Online PVT LTD Full time

**Responsibilities**:

- Building rapport and relationships with customers to foster loyalty and repeat business
- Building and maintaining profitable relationships with key customers.
- Resolve customer complaints quickly and efficiently.
- Upgrade product knowledge. Lead generation through various sources.
- Connect through messages/calls/in mail with prospective clients to map their requirements. Performs other related duties as assigned.
- Adhere to company policies, procedures, culture, and business values.
- Achieve individual sales goals.
- Excellent communication and interpersonal skills
- Strong problem-solving skills and the ability to find creative solutions to customer problems
- Ability to multitask and prioritize effectively
- A passion for delivering excellent customer service.

**Requirements**:

- Qualification : Plus two and above
- Experienced/Freshers
- Basic computer knowledge required

Salary best in the industry and attractive incentive packages.

Working time : Mon to Sat 9:30am to 5:30pm

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹14,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you have Basic Computer knowledge?

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

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