Two Wheeler Technician

1 week ago

Chandigarh Chandigarh, India Proviso Full time

**Job Responsibilities -**
- Install, maintain, and repair our products at customer sites.
- Troubleshoot and resolve technical issues promptly.
- Provide exceptional customer service and ensure client satisfaction.
- Work closely with our technical support and customer service teams.
- Using various strategies and tools to provide effective solutions to customers' concerns.
- Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
- Promptly following up on service requests and providing customer feedback.
- Monitoring equipment and machinery performance and developing preventative maintenance measures.
- Conducting quality assurance and safety checks on all equipment.
- Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
- Providing recommendations about new features and product improvements.
- Monitoring inventory and reordering materials when needed.
- Cross-domain Engineering Skills for e.g. little knowledge of Mechanical, Electrical, and Electronics to gain competency in designing multi-disciplinary technologies

**Job Requirements -**
- An ITI or diploma degree in electrical & mechanical engineering is preferred.
- A relevant certificate or license is advantageous.
- A valid driver's license and willingness to travel.
- Excellent active listening and customer service skills.
- The ability to deal with multiple requests without being overwhelmed.
- The ability to remain professional under pressure.
- Superb work ethic and a growth mindset.
- Knowledge of MS Office.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

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