Operations Executive
8 hours ago
Key responsibilities for Operation role
- Handle end-to-end travel arrangements including flights, hotels, cabs, sightseeing, and tour activities
- Coordinate with suppliers and vendors for bookings, confirmations, and service delivery
- Prepare itineraries, vouchers, and travel documents accurately
- Manage customer queries before, during, and after the trip
- Resolve on-ground issues related to delays, changes, or service concerns
- Monitor booking status and follow up for confirmations, payments, and documentation
- Maintain CRM and booking records with updated information
- Support the sales team with availability checks, pricing, and quotation preparation
- Coordinate with drivers, guides, hotels, and activity partners for smooth execution
- Ensure customer satisfaction with timely communication and high service quality
- Handle cancellations, amendments, and refunds as per company policy
- Maintain strong product knowledge of destinations, hotels, and travel services
Pay: ₹140,000.00 - ₹180,000.00 per year
**Benefits**:
- Flexible schedule
**Experience**:
- operation executive: 1 year (required)
Work Location: In person
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