Customer Response Executive

1 week ago


Kammanahalli Bengaluru Karnataka, India Signor Business Services Pvt Ltd Full time

Work experience:
Fresher / Experience in customer support
- Resolving customer complaints quickly and efficiently
- Achieving the process targets given by Team leader
- When require, pick the inbound calls, and gather necessary customer information about caller and process it through the CRM toolValidate customer information with our CRM tool and create a S.R. on CRM on behalf of the customer.
- Should have good typing speed to quickly create customer’s cases/update service requests in the ticketing system
- Must be proficient in MS Office.
- Previous experience of working with International customer handling - phone process is an added advantage.
- Must be fluent in one regional language along with English

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,799.56 - ₹18,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Ability to commute/relocate:

- Kammanahalli, Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Kannada (preferred)

Work Location: In person



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