Customer Response Executive
1 week ago
Work experience:
Fresher / Experience in customer support
- Resolving customer complaints quickly and efficiently
- Achieving the process targets given by Team leader
- When require, pick the inbound calls, and gather necessary customer information about caller and process it through the CRM toolValidate customer information with our CRM tool and create a S.R. on CRM on behalf of the customer.
- Should have good typing speed to quickly create customer’s cases/update service requests in the ticketing system
- Must be proficient in MS Office.
- Previous experience of working with International customer handling - phone process is an added advantage.
- Must be fluent in one regional language along with English
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹9,799.56 - ₹18,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
Ability to commute/relocate:
- Kammanahalli, Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
- Kannada (preferred)
Work Location: In person
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