Billing Associate
6 days ago
**Shift timings: 3 PM to 12 Midnights**
**Location: Bangalore, WORK FROM OFFICE**
**Total experience required: 5 to 6 years.**
**SEMI VOICE PROCESS**
**Notice Period - Max 15 days**
**Key Responsibilities**
- Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts
- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Essential Functions
- Weekly and monthly reporting to direct supervisor
- Monthly Delinquency notices
- Processing monthly credit memos and the appropriate reporting
- High volume phone calls to assigned delinquent customers
- Reconcile customer disputes as they pertain to payment of outstanding balances that are due
- Internal and External customer interface
- Participate in team planning meetings
- Meet defined department goals and activity metrics
**Mandatory skills**:
- **Knowledge of Credit Management and Collections procedures is must.**
- **Experience with Oracle JDE a plus**
- **Commitment to excellent customer service**
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities.
**Salary**: ₹600,000.00 - ₹750,000.00 per year
Application Question(s):
- Total Experience ?
- Notice Period ?
- Current Company & Designation ?
- Current Location ?
- Any Gaps? If yes reason ?
- No of yrs experience in Credit Management?
- No of yrs experience in Collection process?
**Speak with the employer**
+91 9704262628
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