Tele Calling Executive

2 days ago

Ernakulam, India Copious Consult Full time

_**Duties and Responsibilities**_
- **Handles incoming and outgoing calls**
- **Respond to customer queries in polite, friendly and professional manner.**
- **Take ownership of all cases until satisfactory solution is reached.**
- **Required to handle and infuse angry patient and to offer viable solution.**
- **Required to meet agreed target on daily/weekly/monthly basis.**
- **Perform outbound calls for appointment confirmation, rescheduling, retention, online appointment and other related outbound activity.**
- **Informed patients about new products, treatment and services.**
- **Sell the products and services to existing and new patients.**
- **Listen to objections and handle them effectively.**
- **Comply with all other tasks assigned by the Supervisor/Manager**
- **Maintain customer complaint/Suggestion log.**

**Job Types**: Full-time, Regular / Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Master's (preferred)

**Experience**:

- Telecalling (preferred)
- Telesales executive (preferred)
- Total work 5 (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7736082333

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