Patient Counselor- International Healthcare
3 days ago
**About Us**
Ginger Healthcare is one of India’s leading medical assistance companies, connecting **international patients** with world-class hospitals like **Apollo, Fortis, Medanta, Max**, and more.
From consultation to treatment and recovery, we make healthcare in India smooth, transparent, and trustworthy.
We are growing fast — and we want smart, empathetic, and well-spoken counselors to join our Guwahati team
**What You’ll Do**
As a **Patient Counselor**, you’ll be the friendly, reassuring voice helping patients from around the world get the right treatment in India.
You’ll:
- Respond timely to international patient queries, mostly on whatsapp.
- Receieve medical history and medical reports from patients and share with operations team for treatment plan & cost estimate
- Guide, advise and assist patients in taking medical decisions.
- Coordinate with patients until their arrival in India and keep close virtual watch during their treatment process.
- Maintain lasting relationship with patients from around the world.
**What We’re Looking For**
- Miniumum Bachelor’s degree in any discipline (Science/Healthcare background is a plus)
- Excellent spoken and written English
- Warm, empathetic, and patient personality
- Prior experience in healthcare or counseling helps — but freshers with great communication skills are very welcome
**Why Join Us?**
- Be part of a mission-driven company making a real impact in people’s lives.
- Work with founder educated at reputed institutes like IIT Guwahati and Indiana State University, USA
- Learn how global healthcare coordination works from the inside.
- Work in a friendly, growth-oriented environment that values initiative.
- Build a career that combines communication, empathy, and healthcare.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
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