Exchange Online
3 days ago
**Key Responsibilities**:
- Manage user mailbox quotas, support legal discovery, regulatory compliance, and other auditing and reporting activities.
- Coordinate with JCI configuration of Microsoft ISA firewalls to front-end OWA, Outlook over HTTPS, and SharePoint portal.
- Provision new user/shared mailboxes in Office 365 and configure resource mailbox options.
- Address external users' mail flow issues and Office 365 groups issues.
- Provide support for ADFS issues and troubleshooting AAD connect errors.
- Ensure compliance with Office 365 security protocols, including Azure Information Protection, Advanced Threat Protection, and Exchange Online Protection.
- Set up AAD connect to sync on-premise AD with Azure AD and troubleshoot AAD connect errors.
**Qualifications**:
- University degree in a relevant field or equivalent combination of education and experience.
- Strong analytical, design, testing, documentation, and implementation skills.
- Excellent problem-solving abilities and experience in resolving medium complexity items.
- Ability to support multiple standardized or a few complex IT services/processes across various functional areas and locations.
- Knowledge of Office 365 security protocols and AAD connect.
- Strong communication and collaboration skills.
- Additional Information:
No direct reports.
Support multiple countries/locations.
Rotating on-call for operational issues
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