Sales Operations Associate

**Bangalore, India**- **Sales - Revenue Operations /**- **Full Time /**- **On-Site**
- **About Hevo**:

- Hevo powers data analytics for 2000+ data-driven companies across multiple industry verticals, including Shopify, Gartner, Iceland AIR, Arhaus, Thoughtspot, and Postman. By automating complex data integration tasks, Hevo allows data teams to focus on deriving groundbreaking insights and driving their businesses forward.
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Hevo’s mission** is simple, but bold: Build technology that is simple to adopt and easy to access so that everyone can unlock the potential of data.
- Headquartered in San Francisco and with offices in India, Hevo has seen exponential growth since its inception. Hevo’s revenue and customer base have expanded by a staggering 3X in just the last two years.
- With a total funding of $42 Mil from Sequoia India, Qualgro, and Chiratae Ventures, Hevo is now entering a new phase of hyper-growthHevoites are a bunch of thoughtful, helpful problem solvers, who are obsessed with making a difference in the lives of their customers, colleagues, and their own individual trajectory.
- If you are someone who is passionate about redefining the future of technology, then Hevo is the place for you.
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About the Role**
- We’re looking for a **Sales Operations Associate (Hubspot Admin)**to join our Business Operations team and own our GTM systems stack - with HubSpot at the core.
- You’ll be the **go-to person for HubSpot administration, automation, and process optimization**, ensuring data integrity, lead flow accuracy, and seamless collaboration across Marketing, Sales, and Account Management teams. The role combines hands-on system execution with a mindset for **continuous improvement and reliability**.
- **Key Responsibilities**:

- **HubSpot Administration**
- Create and manage HubSpot workflows, automation, dashboards, and reporting across Marketing, Sales, and Account Management, ensuring accurate lead routing, scoring, and attribution.
- Conduct regular QA and troubleshooting to ensure all automations, triggers, and notifications run without errors or delays.
- Own all HubSpot dashboards and reports — maintain, QA, and build new ones to track pipeline, renewals, and churn accurately for leadership visibilityImplement systems to track and optimize sales rep efficiency, inbound/outbound lead processes, account mapping, and deal stages.
- Partner with cross-functional teams to maintain CRM data hygiene, contact enrichment, and alignment between Marketing, Sales, and AM teams.
- Perform RCA on workflow or automation failures to find the cause, fix it, and prevent recurrence.**
Integrations & Continuous Improvement**
- Administer and maintain integrations with tools like Zapier, Apollo, and LinkedIn Sales Navigator.
- Identify opportunities to automate repetitive tasks, optimize workflows, and improve GTM process efficiency.**
Tool & Process Ownership**
- Identify new SaaS tools and maintain license inventory/ manage renewals for GTM teams
- Create and maintain SOPs and KT documentation for workflows, integrations, and automation processes.-
- **What are we looking for**:

- 3-5 years in Sales Operations / Revenue Operations/ CRM Administration (preferably within a B2B SaaS environment).
- Minimum 2 years of hands-on experience in managing HubSpot CRM (Sales and Marketing Hub).
- Proficient in workflow automation, data hygiene, and dashboard/report creation.
- Strong analytical and logical reasoning skills; able to diagnose workflow or data issues independently.
- Excellent communication and cross-functional collaboration skills.
- High ownership, integrity, and attention to detail - able to operate autonomously in a fast-paced startup environment.
- Experience with CRM integrations like Zapier and familiarity with GTM tools such as Apollo, Lusha and LinkedIn Sales Navigator.-
- **Bonus Points**:

- Early-stage or high-growth SaaS experience.
- Exposure to forecasting, pipeline metrics, and operational reporting.