Customer Experience Executive

7 days ago

Jaipur, India Adhaan Solutions Full time

**Job description**

**Experience - 1-2 Years / Freshers with Excellent Communication skills**

We are looking for Client service executives.

This profile is suitable for those who have good Verbal & Written communication skills and can handle pressures situation on call.

**Responsibilities**

Attending calls and solving the escalations raised by our clients over Mails.

Acting as a bridge between clients and backend operations.

Handling angry clients and pacifying them by giving satisfying replies.

Taking follow-ups with concerned cross-functions.Managing client's data.

Developing an effective communication platform between seller and courier service.Monitoring and measuring client satisfaction.

Dealing with client requests and troubleshooting problems.80-100 calls per day.

Data management by using Pivot table, Vlookup, Hlookup, and Macros.

**Qualifications**

Minimum : Graduation (Any field)

Experience in clients success. (1-2 Years)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Speak with the employer**
+91 8511671496

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