Customer Care Executive

2 weeks ago


Ambikapur, India Muthoot Finance Full time

From 0 to 1 year(s) of experience
- ₹ 2,00,000 - 3,00,000 P.A.
- Ambikapur***

**Job Description**:
**Minimum Education Qualification: - Must be a Graduate-Regular**

**JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only) (Age upto 29 years)**

**Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.**

**Generate business and leads for new loans from new customers Handle branch walk-ins for business**

**generation.**

**Generate referrals through existing customer base and walk-ins.**

**Meetings with HNI, corporates and institutional clients to promote gold loan proposition.**

**Handle customer requests and complaints and take it to closure.**

**Understand the need of the customer and cross sell other products accordingly.**

**Generate business and leads for other products like insurance, NCDs, gold coin etc.**

**Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily**

**Conducting outbound marketing activities to ensure continuous Walk-In the branches.**

Role:

- Customer Service- Salary:

- 2,00,000 - 3,00,000 P.A.- Industry:

- Financial Services- Functional Area:

- Customer Success, Service & Operations- Role Category:

- Customer Success, Service & Operations - Other- Employment Type:

- Full Time, Permanent- Key SkillsCustomer Service

Telecalling

Customer Care

Customer Handling

Skills highlighted with ‘‘ are preferred keyskills
- Education- UG:

- B.A in Any Specialization,B.Sc in Any Specialization,B.Com in CommerceCompany Profile
- Muthoot Finance- Greetings-
- skills.



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