Grievances Officer

Job Description Job Role: Grievance Redressal Officer Mode: Work from Office Shift: Rotational SwiftResponsibility * Complaint Handling: Resolve customer complaints quickly and efficiently to ensure satisfaction. Investigation and Analysis: Investigate grievances, identify root causes, and assess impact. * Communication: Act as the liaison between customers...

**Languages: Tamil, English, Hindi Mandatory** **Responsibility** - Complaint Handling: Resolve customer complaints quickly and efficiently to ensure satisfaction. Investigation and Analysis: Investigate grievances, identify root causes, and assess impact. - Communication: Act as the liaison between customers and the company, providing timely updates. -...

**Role Summary**: **Key Responsibilities**: **1. Complaint Handling & Resolution**: - Receive, track, investigate, and resolve customer grievances raised through internal and external channels. - Coordinate with internal departments to gather information and resolve issues efficiently. - Draft clear, accurate, and timely responses to customers, regulatory...

Responsible for handling customer escalation calls and resolving grievances within defined timelines. Coordinate with internal teams to ensure prompt redressal, maintain customer satisfaction, and ensure compliance with service standards.

A grievance officer handles complaints, objections, and concerns. **Responsibilities**: - **Acknowledge complaints**: Respond to complaints within a specified timeframe - **Resolve complaints**: Resolve complaints in a formal manner - **Provide feedback**: Provide feedback to customers on the grievance redressal mechanism - **Escalate complaints**: Explain...

**Job description** 01. Answering customer calls about the service using scripts 02. Ask questions to understand customer requirements and close sales 03. Enter and update customer information in the database 04. Take and process orders in an accurate manner 05. Handle grievance to preserve the company’s reputation 06. Meet sales quota and facilitate...

**Job description** 01. Answering customer calls about the service using scripts 02. Ask questions to understand customer requirements and close sales 03. Enter and update customer information in the database 04. Take and process orders in an accurate manner 05. Handle grievance to preserve the company’s reputation 06. Meet sales quota and facilitate...

Handle labour related issues - Maintain healthy relations with Contractors - To counsel workers on safety health & hygiene issues. - Employee screening, attendance, entry and exit procedure. - Arrangements of meetings - Admin Work to counsel the workers on general issues like, company rules, regulations, policies, procedures and discipline. - To find...

**Job Number** 24034891 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Chennai OMR, No.169, Rajiv Gandhi Salai, Chennai, Tamil Nadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering...

Jawaharlal Nehru College for Women (Arts & Science)Affiliated to Annamalai University, Pali, Ulundurpet, TamilNadu Key Responsibilities:Administration & OperationsManage the overall administrative activities of the college.Supervise clerical and support staff to ensure effective office functioning.Oversee record-keeping, documentation, and...