Customer Care Executive-tata Car Showroom

1 week ago

Gummidipoondi Chennai Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

An Automobile Sales Customer Care Executive is responsible for handling customer inquiries, addressing complaints, and ensuring a positive customer experience throughout the sales and post-sales process. This role involves interacting with customers, resolving issues, and building relationships to foster loyalty and repeat business.

Key Responsibilities:

- **Customer Interaction**: Greeting customers, understanding their needs, and assisting them in selecting vehicles or services.
- **Issue Resolution**: Addressing customer complaints and concerns in a timely and professional manner.
- **Follow-up**: Following up with customers after sales to ensure satisfaction and address any post-purchase issues.
- **Relationship Building**: Establishing and maintaining positive relationships with customers to build loyalty and repeat business.
- **Reporting**: Tracking customer satisfaction metrics and generating reports.
- **Process Improvement**: Identifying areas for improvement in customer service processes.
- **Appointment Management**: Scheduling and managing appointments for test drives, service visits, and other customer needs.
- **Database Management**: Maintaining and updating customer information in CRM systems.
- **Sales Support**: Assisting sales teams in generating leads and closing deals.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9894968746

  • Car Sales Executive- Tata Showroom

    6 days ago

    Ekkattuthangal, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    The responsibilities of Auto Sales Consultants include **communicating with customers, discussing their needs, persuading them to buy the right vehicle for these needs and promoting sales offers as they arise**. These consultants also give potential customers test drives and coordinate financing. **Duties of Sales Executive**: **Turns customers into buyers...

  • Sales Executive- Tata Motors Car Showroom

    3 days ago

    Minjur, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    **Roles & Responsibilities**: The responsibilities of Auto Sales Consultants include **communicating with customers, discussing their needs, persuading them to buy the right vehicle for these needs and promoting sales offers as they arise**. These consultants also give potential customers test drives and coordinate financing. **Duties of Sales...

  • Car SalesExecutive-TATA Motors Showroom

    2 weeks ago

    Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time ₹ 2,64,000 per year

    Sales Executives Roles & responsibilities:Roles & Responsibilities:The responsibilities of Auto Sales Consultants include communicating with customers, discussing their needs, persuading them to buy the right vehicle for these needs and promoting sales offers as they arise. These consultants also give potential customers test drives and coordinate...

  • Car Sales Executive

    1 week ago

    Ekkattuthangal, Chennai, Tamil Nadu, India Lakshmi Tata Full time

    Understands automobiles by studying characteristics, capabilities, and features. - Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins. - Turns customers into buyers by matching them with their ideal car. - Qualifies buyers by understanding their requirements and interests and matching these interests to various car...

  • Car Sales Executive

    3 days ago

    Ekkattuthangal, Chennai, Tamil Nadu, India Lakshmi Tata Full time

    Understands automobiles by studying characteristics, capabilities, and features. - Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins. - Turns customers into buyers by matching them with their ideal car. - Qualifies buyers by understanding their requirements and interests and matching these interests to various car...

  • Customer Care Manager-TATA Motors Showroom

    12 hours ago

    Okkiyam Thuraipakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    Key ResponsibilitiesBuild and maintain strong relationships with customers to ensure repeat and referral business.Handle customer queries, concerns, and escalations effectively and professionally.Coordinate between sales, service, and support teams to deliver a seamless customer experience.Monitor customer feedback and work on initiatives to improve...

  • Car Sales Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Maha IT Solutions Full time

    Looking for Car Sales Executive. Experience - min 1 yr to max 3yrs. Job location-Chennai. we are hiring both male and female car sales executive for a reputed car showroom in Chennai. Good salary will be provided. Salary-Upto 25K. **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: - Day shift **Experience**: -...

  • Showroom Sales Executive

    4 days ago

    Coimbatore, Tamil Nadu, India PARESHA HR SOLUTIONS Full time

    **Job Title: Car Showroom Sales Executive** **Location**: Coimbatore **Job Type**: Full-time **Experience**: Minimum 3 years in car sales **Key Responsibilities**: - Engage with customers visiting the showroom, understand their requirements, and provide professional advice on suitable vehicles. - Conduct product demonstrations to showcase vehicle...

  • Sales Executive

    1 week ago

    Ambattur, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    **Sales Executives Roles & responsibilities**: **Roles & Responsibilities**: The responsibilities of Auto Sales Consultants include **communicating with customers, discussing their needs, persuading them to buy the right vehicle for these needs and promoting sales offers as they arise**. These consultants also give potential customers test drives and...

  • Customer Support Executive

    2 weeks ago

    Egmore, Chennai, Tamil Nadu, India Genesis Finserve Full time

    **Job Title**: Customer Support Executive **Location**: Egmore / Pudupet, Chennai **Industry**: Premium Car Spare Parts Showroom **Salary**: ₹15,000 - ₹18,000 per month **Experience**: 1 - 3 Years **Gender**: Male / Female **Job Summary**: **Key Responsibilities**: - Manage incoming calls and address customer queries promptly. - Provide detailed...