Application Support

7 days ago


Nagpur Maharashtra, India Novatech Software Full time

Relevant Experience: 1 to 3 years
Qualification: Any Computer graduate
Job Location : Nagpur
Employment Type - Full time
Vacancy - 4 Positions

**Must-Have (primary skills)**
- Excellent professional English communication (Oral and written)
- Problem-solving and attitude
- Attention to details
- Logical thinking
- Process oriented - adhere to and support compliant processes
- Good to have knowledge of SQL

**Role and Responsibilities**:

- Troubleshooting using the defined processes and procedures ensuring the client queries are solved
- Coordination with internal teams to provide a resolution to client queries
- To perform root cause analysis and provide correct resolution to the clients
- Interview clients
- Will need to work in rotational shifts


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