CRM Executive

2 weeks ago

Wazir Pur III Delhi Delhi, India Cvc Clothing Full time

**Job Title**: CRM Executive
**Location**: Shalimar Bagh, New Delhi

**Job Type**: Full-Time

**Job Summary**:
**Key Responsibilities**:

- Maintain and update customer data accurately on Google Sheets.
- Make outbound calls for order confirmation, address verification, follow-ups, cross-selling, and upselling.
- Coordinate effectively with internal teams and senior executives.
- Ensure timely order fulfillment by confirming addresses and resolving customer queries.
- Support customer service operations to enhance the overall customer experience.

**Preferred Qualifications**:

- Minimum educational qualification**:12th pass**.
- 1-3 years of experience in an e-commerce.
- Familiarity with major online marketplaces.
- Knowledge of Website, shopify ,.
- Strong communication, analytical, and organizational skills.
- Attention to detail and ability to multitask in a fast-paced environment.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

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