Customer Response Executive

Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...

Work experience: Fresher / Experience in customer support - Resolving customer complaints quickly and efficiently - Achieving the process targets given by Team leader - When require, pick the inbound calls, and gather necessary customer information about caller and process it through the CRM toolValidate customer information with our CRM tool and create a...

Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...

**Job Profile** - Inbound support - Service ticket management - L1 Tech support - Service call tracking and scheduling - Outbound customer feedback survey **Support Channel**: - Voice / Mail/ Whatsapp **Qualification**: - Degree - Diploma - Puc pass/fail **Languages**: - English, Hindi & Regional Language - English, Hindi & Marathi - English, Hindi &...

Description:About the jobResponsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, youll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems...

Role & responsibilities5+ years in Detect, Analyze, Investigate, and report qualified security incidents to the Client as per the defined SLAProvide recommendations to the security incidents reported as per SLAInvestigates incidents using various security event sources (FW, IDS, PROXY, AD, EDR, DLP etc.).Investigations into non-standard incidents and...

**Hiring Immediate Joiners** **Key Responsibilities**: - Manage customer interactions efficiently across various processes such as FKBO, Berger, PhonePe, Acer, and more. - Deliver excellent customer service in English and additional languages as required by the process. - Work in rotational shifts, adhering to the scheduled hours and rotational offs. -...

3 to 6 years’ experience in JMeter, Load Runner using True Client, Web Http, Webservices’, GUI protocol and perfmon, JVM tool. - 1+ years’ experience in any APM tools like AppDynamics etc. - Knowledge on Jenkins / CICD is added advantage. - 3 to 6 years working experience in performance testing cycle and good in concepts on NFR gathering & Workload...

To acquire Corporate Salary accounts and cross sell multiple banking products. **Salary**: ₹30,000.00 - ₹40,000.00 per month **Benefits**: - Cell phone reimbursement - Flexible schedule - Health insurance Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus - Quarterly bonus - Shift allowance - Yearly bonus Ability...

Work experience: Fresher / Experience in customer support Fluent in English and Any Regional Languages - Resolving customer complaints quickly and efficiently - Achieving the process targets given by Team leader - When require, pick the inbound calls, and gather necessary customer information about caller and process it through the CRM toolValidate customer...