Front Desk Receptionist

1 day ago

Gurgaon, India Big Assets Infra Full time

**Job Summary**:
**Responsibilities**:

- Welcome and greet visitors in a warm and professional manner.
- Answer, screen, and forward incoming phone calls while providing accurate information and taking messages as needed.
- Handle inquiries from clients, customers, and the general public and provide appropriate assistance or information.
- Assist with check-in and check-out procedures for guests or customers.
- Register guests ensuring all necessary information is obtained and accurately recorded.
- Receive and distribute incoming mail and packages.
- Assist in coordinating and scheduling appointments, meetings, and reservations.
- Provide general administrative support, including photocopying, faxing, and filing documents.
- Address and resolve customer complaints or issues promptly and professionally.
- Collaborate with other departments to ensure efficient operations and guest satisfaction.
- Stay informed about current promotions, events, and services offered by the organization.

**Requirements**:

- High school diploma or equivalent; additional certification in hospitality or related field is a plus.
- Proven work experience as a front desk representative, receptionist, or similar role.
- Excellent verbal and written communication skills.
- Proficient in using computer systems, including MS Office (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Ability to remain calm and professional in fast-paced environments.
- Exceptional customer service and problem-solving skills.
- Attention to detail and accuracy.
- Professional appearance and demeanor.

We offer competitive benefits along with opportunities for growth and development within our organization.
- Location: Unit No. 603-604, Tower 2, Corporate Greens, DLF Sector 74A, Gurgaon
- Timings: 10:00 AM- 7:00 PM IST
- 6 Days Working
- CTC: upto 3 lakh INR

**Salary**: ₹17,000.00 - ₹25,000.00 per month

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