Am-ap-t&e

Ready to shape the future of work?_
- At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges._

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- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._

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- Responsibilities_
- _Perform process transactions involving data entry/data capture according to defined methods, procedures, and standard delivery solutions and deliver operational excellence_
- _Ensure all month end activities are completed within agreed time and of the highest quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable_
- _Align team goals and targets with that of the Customer_
- _Be the primary point of contact for all the level 2 travel & expense query_
- _Work with Clients to drive the activities efficiently and accurately_
- _Guide the teams on Standard methodologies in the area of T&E_
- _Should build, run and handle the governance around customer and Genpact communication enabling better visibility, transparency and partnership within the relationship_
- _Responsible to establish and monitor the quality standards process metrics and methodologies. Work with the team to strategize quality initiatives and identify continuous improvement projects and setup plans for execution_
- _Setting up and monitoring critical metrics, control indicators, measurement systems to ensure the smooth and successful service delivery of operational, business processes_
- _Ensure client satisfaction and successful external & internal audits_
- Qualifications we seek in you_
- Minimum qualification_
- _B.Com / MBA Finance_
- _Proven experience_
- Preferred skill set_
- _Significant Experience in balancing Travel and Entertainment process is helpful_
- _Excellent written & verbal communication skills_
- _Ability to communicate clearly at all levels within the organization._
- _Ability to balance varied volumes of workloads and meet targets on time_
- Why join Genpact?_
- _Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation_
- _Make an impact - Drive change for global enterprises and solve business challenges that matter_
- _Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities_
- _Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_
- _Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_
- Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._
- Let’s build tomorrow together._

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- Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._

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Job_**_Assistant Manager_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jul 9, 2025, 3:59:25 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_