International Customer Service Advisor

2 weeks ago

Mumbai Maharashtra, India Nexus Migration Full time

Client Consultation: Engage with prospective clients to understand their immigration goals and assess their eligibility for Australia and Canada immigration programs.
- Customised Solutions: Provide tailored immigration solutions and advice based on clients’ profiles, ensuring they are aware of all options available to them.
- Achieve Sales Targets: Consistently meet or exceed sales targets while maintaining high levels of client satisfaction and engagement.
- Market Research: Stay updated with the latest immigration laws, policies, and visa program changes in Australia and Canada to offer clients accurate and timely advice.
- Collaboration: Work closely with the immigration team to ensure seamless transition from initial consultation to visa approval.

**Requirements**:

- Experience: Minimum 2-3 years of proven experience in selling Australia and/or Canada immigration visas or related services.
- Sales Skills: Strong sales and negotiation skills with a proven track record of meeting or exceeding sales targets.
- Communication: Excellent verbal and written communication skills, with the ability to explain complex immigration processes in a clear and concise manner.
- Customer Focused: Ability to build rapport and trust with clients, providing exceptional service and advice.
- Tech-Savvy: Proficiency in using CRM systems, Microsoft Office, and other relevant tools for tracking and managing client information.
- Educational Qualification: Bachelor’s degree or equivalent in a relevant field; additional immigration-related certifications are a plus.
- Language Skills: Fluency in English is required; knowledge of additional languages (such as Hindi.)

Pay: ₹25,000.00 - ₹30,000.00 per month

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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