Sales Officer

3 days ago

Delhi Delhi, India Infiniserve IT Solutions Pvt Ltd Full time

**Role: Sales Officer (Home Loans)**

**Department**: Home Loans
**Purpose**:
To achieve assigned sales targets by identifying and developing new sources in the designated area, maintaining source relationships, and ensuring overall productivity through efficient geography and channel management.

**Key Responsibilities**1. **Area / Geography Mapping**
- Regularly map assigned geography down to lane-level with support from supervisors.
- Identify new sourcing opportunities within the mapped areas.
- Provide mapping updates and insights during team huddles.

2. **Source Relationship Management**
- Manage and maintain productive relationships with assigned and identified sourcing partners (DSAs, BSAs, connectors).
- Drive lead conversion ratios (LSR, SLR, MS) through engagement and process adherence.

3. **Sales Reporting**
- Maintain daily and periodic sales reports in prescribed formats.
- Record daily activities in a structured diary as per organizational guidelines.

4. **Channel Partner Recruitment**
- Identify and empanel new channel partners/BSAs.
- Ensure compliance with partner norms and category guidelines.

5. **Team Huddles**
- Participate in daily morning team huddles.
- Share updates, performance data, and discuss progress and challenges.

6. **Customer Relationship Management**
- Engage with customers to offer the right home loan solutions.
- Manage end-to-end sales process including KYC, documentation, eligibility analysis, objection handling, and after-sales service.

**Knowledge, Skills & Functional Competencies**Must-Have Knowledge:

- Mapping tools and local geography
- HDFC Home Loan products and competitor offerings
- KYC, legal, and technical documentation
- Loan eligibility and credit analysis

Functional Skills:

- Source/partner management
- Sales reporting and diary maintenance
- Customer lifecycle management
- Use of sales kits and objection handling

**Behavioral Competencies** Must-Have:

- **Interpersonal Skills** - Source and customer relationship management
- **Planning & Execution** - Effective territory and sales planning
- **Selling Skills** - Objection handling, lead conversion

Good to Have:

- **Creativity** - Innovative approach to sourcing and selling
- **Service Orientation** - Customer-first attitude
- **Logical Reasoning** - Credit analysis and problem-solving

**KPIs / Success Metrics**
- Achievement of monthly sales targets
- Conversion ratios (LSR, SLR, MS)
- New source/channel partner activation
- Customer satisfaction and retention

Pay: ₹28,000.00 - ₹30,000.00 per month

Work Location: In person

**Speak with the employer**
+91 9473439765

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