Freshers & Experience || Full Time || Air Ticketing Executive

3 days ago

Ganjam, India Flyhie Aviation Full time

key responsibilities:1. process ticket sales: assist customers in booking flight tickets, providing information on available flights, prices, and making reservations.2. handle customer inquiries: address customer inquiries, resolve issues, and provide excellent customer service before, during, and after the flight booking process.3. ensure compliance: adhere to airline policies, regulations, and safety standards while processing ticket sales and handling customer transactions.4. coordinate with airlines: communicate with airlines to check flight schedules, availability, and any changes to ensure accurate bookings for customers.5. manage documentations: maintain accurate records of ticket sales, customer information, and transaction details for reference and tracking purposes.6. assist with check-in: coordinate with airport personnel to assist customers with check-in procedures, baggage handling, and boarding processes.required skills and expectations:1. strong communication skills: ability to effectively interact with customers, understand their needs, and provide clear information on flight options and bookings.2. attention to detail: keen eye for detail to accurately process bookings, handle customer information, and ensure error-free transactions.3. customer service oriented: prioritize customer satisfaction, handle inquiries and resolve complaints promptly to ensure a positive experience for travelers.4. basic computer skills: proficiency in using computer systems, reservation software, and online booking platforms to manage ticket sales and customer data efficiently.5. flexibility: willingness to work in shifts, adapt to changing schedules, and handle varying work demands in a fast-paced airport environment.Experience0 - 1 YearsNo. of Openings30Education12th Pass, 10th Pass, Any Bachelor Degree, Any Master DegreeRoleAir Ticketing StaffIndustry TypeAgriculture / DairyGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview locationKolkata

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