International Bpo
3 weeks ago
We are seeking a highly motivated and experienced individual to join our team as an International BPO Executive. The ideal candidate should have 1-6 years of experience in the job market context of India and possess excellent communication and customer service skills.
Responsibilities- Managing inbound and outbound calls in a timely manner
- Identifying customer needs and providing solutions
- Building sustainable relationships with clients
- Providing accurate and complete information to customers
- Maintaining records of customer interactions and transactions
- Following up on customer interactions
- Meeting and exceeding sales targets
- Handling customer complaints and resolving issues
- Collaborating with team members and other departments
- 1-6 years of experience in a similar role
- Excellent communication skills, both verbal and written
- Familiarity with CRM systems and practices
- Ability to multi-task, prioritize, and manage time effectively
- Strong problem-solving and analytical skills
- Sales and customer service experience
- Ability to work in a fast-paced and high-pressure environment
- Flexibility to work in rotational shifts
- Bachelor's degree in any discipline
Any more information call / WhatsApp -: HR Pravin _09783513202
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