International Bpo

3 weeks ago


Jaisalmer Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time
Description

We are seeking a highly motivated and experienced individual to join our team as an International BPO Executive. The ideal candidate should have 1-6 years of experience in the job market context of India and possess excellent communication and customer service skills.

Responsibilities
  • Managing inbound and outbound calls in a timely manner
  • Identifying customer needs and providing solutions
  • Building sustainable relationships with clients
  • Providing accurate and complete information to customers
  • Maintaining records of customer interactions and transactions
  • Following up on customer interactions
  • Meeting and exceeding sales targets
  • Handling customer complaints and resolving issues
  • Collaborating with team members and other departments

Skills and Qualifications
  • 1-6 years of experience in a similar role
  • Excellent communication skills, both verbal and written
  • Familiarity with CRM systems and practices
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong problem-solving and analytical skills
  • Sales and customer service experience
  • Ability to work in a fast-paced and high-pressure environment
  • Flexibility to work in rotational shifts
  • Bachelor's degree in any discipline

Any more information call / WhatsApp -: HR Pravin _09783513202


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