Interviews For Ground Staff Customer Service

3 weeks ago


Guwahati Trichy, India Freelancer - Raju Kumar Mishra Full time
Description

We are looking for a Ground Staff Customer Service professional to join our team. The ideal candidate should have 0-5 years of experience in the job market context of India. The candidate must be customer-oriented and possess excellent communication skills.

Responsibilities
  • Providing excellent customer service to passengers at the airport
  • Assisting passengers with their luggage, check-in, and boarding procedures
  • Handling passenger inquiries and resolving any issues that may arise
  • Ensuring the safety and security of all passengers and their belongings
  • Coordinating with other ground staff members to ensure a smooth and efficient operation
  • Maintaining a clean and organized work area
  • Adhering to all company policies and procedures
  • Performing other duties as assigned

Skills and Qualifications
  • Bachelor's degree in any field
  • 0-5 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work well in a team environment
  • Strong problem-solving and decision-making skills
  • Ability to work in a fast-paced environment
  • Good physical fitness and the ability to lift heavy objects
  • Knowledge of basic computer applications and systems
  • Fluent in English and Hindi
  • Willingness to work flexible hours and weekends

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