Technical Support Voice

7 days ago


Gurgaon Gurugram Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time
Description

We are seeking a Technical Support Voice with 1-4 years of experience to join our team in India. The successful candidate will be responsible for providing technical assistance to our customers over the phone, email, and chat. The ideal candidate should have a solid understanding of technical troubleshooting, excellent communication skills, and the ability to work in a fast-paced environment.

Responsibilities
  • Provide technical assistance and support to customers over the phone, email, and chat
  • Diagnose and troubleshoot technical issues reported by customers
  • Identify and escalate complex issues to the appropriate team or department
  • Ensure all customer interactions are recorded accurately in the system
  • Follow up with customers to ensure their issues have been resolved
  • Contribute to the development of knowledge base articles and other support documentation

Skills and Qualifications
  • 1-4 years of experience in technical support
  • Bachelor's degree in Computer Science or a related field
  • Excellent communication skills and a strong customer focus
  • Solid understanding of technical troubleshooting and problem-solving
  • Ability to work in a fast-paced environment and handle multiple priorities
  • Familiarity with CRM software and ticketing systems
  • Experience in a call center environment is a plus
  • Fluency in English and Hindi is required

More information -HR Pravin -9783513202



  • Gurgaon / Gurugram, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are looking for a Technical Support Voice to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients via voice. The candidate should have 1-5 years of experience in the job market context of India. This position will be based in our office located in India.ResponsibilitiesProvide...


  • Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are seeking a Technical Support Voice with 1-2 years of experience to join our team. The ideal candidate will have a strong technical background and excellent communication skills. This is a full-time position based in India.ResponsibilitiesProvide technical support via phone, email, and chat to customersDiagnose and troubleshoot technical...


  • Gurgaon / Gurugram, Delhi, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are currently looking for a Technical Support Voice to join our team. The ideal candidate will be responsible for providing technical support to our clients over the phone and resolving technical issues in a timely manner. The candidate should have excellent communication skills and a strong technical background.ResponsibilitiesProvide...


  • Gurgaon / Gurugram, Kolkata, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are seeking a Technical Support Voice to join our team and provide outstanding customer service to our clients. The ideal candidate must have 0-3 years of experience in technical support, excellent communication skills, and the ability to troubleshoot and resolve technical issues. This role requires working in a fast-paced environment with...


  • Jaisalmer, Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are looking for a Technical Support Voice to provide technical assistance to our customers. The ideal candidate should have at least 1-6 years of experience in the job market context of India and excellent communication skills in English.ResponsibilitiesResponding to customer queries in a timely and accurate mannerProviding technical support to...


  • Kota, Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are looking for a Technical Support Voice to join our team. The ideal candidate should have 0-2 years of experience in the job market context of India. The role requires excellent communication skills, a passion for solving technical problems and a customer-centric approach.ResponsibilitiesRespond to customer inquiries via phone, email, and...


  • Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are looking for a Technical Support Executive (Voice) to provide technical assistance to our customers. You will be responsible for answering incoming calls and providing solutions to technical issues faced by our customers. The ideal candidate should be able to work under pressure and have excellent communication skills.ResponsibilitiesAnswer...


  • Jaipur, India Virtue Training And Placement Services Full time

    MASS HIRING FOR MNCWORK FROM OFFICECustomer Support/Technical Support Executive (Chat & Voice)EXCELLENT COMMUNICATION SKILLS (ENGLISH)Notice Period :- Immediate joinerCTC:- 3.60 lpa to 4.60 lpaLocation: Jaipur Rajasthan Timings: US Shift (international process)Days: 5 in a weeK15 days of accommodationRelocation allowance upto 10K will be provided by the...

  • Technical Support

    7 days ago


    Gurgaon / Gurugram, Delhi, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    Job Title: Technical Support Representative (Western Digital)Process Name: Western Digital (WD)Process Type: TechnicalProcess Mode: VoiceLocation: Work from OfficeSalary Bracket:CTC: ₹33,000In-Hand Salary (1st Month): ₹28,500In-Hand Salary (2nd Month onwards): ₹29,000 + ₹2,000 PLI (variable) + Other IncentivesJob Description:We are seeking dedicated...

  • Technical Support

    7 days ago


    Gurgaon / Gurugram, Delhi, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    Job Title: Technical Support Representative (Adobe TS)Process Name: Adobe TSProcess Type: TechnicalProcess Mode: VoiceLocation: Work from OfficeSalary Bracket:For Freshers (Minimum 6 Months of Calling Experience):CTC: ₹28,000In-Hand Salary (Training Period): ₹23,500 + ₹2,000 PLIPost-Training Salary: ₹23,500 + ₹2,000 PLI + Other IncentivesWith...

  • Customer Support

    1 day ago


    Jaipur, Rajasthan, India Transcom Full time

    **Job Opportunity: Italian Language Specialist (C1) - Customer Support (Voice Process)** **Location**: Jaipur **Salary**: Up to 8 LPA **Key Highlights**: - **Language Proficiency**: Italian (C1 Level) - **Process Type**: Voice process - Customer Support - **Transportation**: Both-way cab provided - **Relocation Support**: - Relocation bonus - 15 days of...


  • Jaipur, Rajasthan, India Hiringepics Training & Placement Full time

    Great Opportunity for Graduates! **Position: International Voice Support** Process: Voice Work Schedule: 5 days a week, 9.5 hours working **Shifts: Rotational /Night shifts** **Salary**: Up to ₹34000 /month What We’re Looking For: Qualification: Any Graduate **Experience: Minimum 1 Year of experience is a *must into Voice support & Freshers also...


  • Jaipur, Rajasthan, India AL FALAH SUPPLY PRIVATE LIMITED Full time

    **Hiring For Customer Support Executive ( BPO )/Work from Office** Urgent Hiring Customer Support Executive l Customer Service Executive l Customer Service Associate l Domestic BPO l Inbound Voice Process l Technical Support l International Voice Process l Semi Voice Process l Customer Service | Tele calling Executive| Inbound BPO | Remote Good...

  • Customer Support

    4 days ago


    Gurugram, Haryana, India Siemens Full time

    **Job Title**: Customer Support (Voice) - **Dutch Language (B2 Certified)** **Location**: Gurgaon, Haryana **Work Details**: - **Working Days**: 5 days per week - **Shift Timing**: Rotational shifts **Compensation**: - Competitive salary up to **9.5 LPA** **Proficiency in Dutch with a B2 level certification.** **Key Responsibilities**: - Provide...


  • Jaipur, Rajasthan, India AL FALAH SUPPLY PRIVATE LIMITED Full time

    **Hiring For Customer Support Executive ( BPO )/Work from Office** Urgent Hiring Customer Support Executive l Customer Service Executive l Customer Service Associate l Domestic BPO l Inbound Voice Process l Technical Support l International Voice Process l Semi Voice Process l Customer Service | Tele calling Executive| Inbound BPO | Remote Good...

  • Technical Support

    7 days ago


    Gurgaon / Gurugram, Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are looking for a Technical Support professional to provide excellent customer service and technical support to our clients. The ideal candidate will have 0-8 years of experience and a strong technical background.ResponsibilitiesProvide technical support to customers via phone, email, and chatTroubleshoot and resolve technical issues related to...

  • Technical Support

    7 days ago


    Gurgaon / Gurugram, Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are looking for a highly motivated Technical Support professional with 0-4 years of experience to join our team. The ideal candidate will be responsible for providing technical assistance and support to our customers and resolving any technical issues that arise. The candidate must be able to work independently and collaboratively with other...

  • Technical Support

    7 days ago


    Gurgaon / Gurugram, Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are seeking a highly motivated Technical Support professional to join our team. The successful candidate will be responsible for providing technical assistance to customers and resolving their technical issues in a timely and efficient manner. The Technical Support professional will work closely with our development and engineering teams to...


  • Jaipur, Rajasthan, India Torenia Technologies Pvt Ltd Full time

    Great Opportunity for Graduates! Position: International Voice Support Process: Voice Work Schedule: 5 days a week, 9.5 hours working Shifts: Rotational /Night shifts **Salary**: Up to ₹34k CTC Included ₹1,000 PLI What We’re Looking For: Qualification: Any Graduate undergraduates Freshers and experience both can apply Skills: *Excellent English...

  • Technical Support

    7 days ago


    Gurgaon / Gurugram, Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are looking for a Technical Support professional to join our team. The successful candidate will be responsible for providing technical assistance and support to our customers, resolving technical issues and troubleshooting hardware and software problems.ResponsibilitiesProvide technical assistance and support to customers via phone, email, and...