Deputy Manager WFM

2+ years of program or project management experience - 1+ years experience in a Workforce Management Administrator position, or 2+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) - Ability to perform many concurrent assignments and determine the need for changing priorities - Commitment to customer experience, and a...

Assistant Manager-WFMAbout the team: The CX WFM team manages more than 10 mn customers transactions every month and responsible for generating demand projections and managing multiple outsourcing partner to ensure the right headcount is available at the right time. The team ensures a balance between planned cost, actual cost and experience.You are...

Assistant Manager-WFM About the team: The CX WFM team manages more than 10 mn customers transactions every month and responsible for generating demand projections and managing multiple outsourcing partner to ensure the right headcount is available at the right time. The team ensures a balance between planned cost, actual cost and experience. You...

Job TitleBirlasoft is looking for an Infor WFM Expert to join our teamRole SummaryAs an Infor WFM Expert, you will be responsible for helping our clients optimize their workforce management processes using Infor WFM. You will work closely with our clients to understand their business requirements and develop tailored solutions to meet their needs.Key...

Job Title: Infor WFM ConsultantBirlasoft is seeking a highly skilled Infor WFM Consultant to join our team. As a key member of our consulting team, you will be responsible for delivering Infor WFM solutions to our clients.Key Responsibilities:Act as a subject matter expert and demonstrate in-depth domain and industry knowledge.Map complex business processes...

About the TeamThe CX WFM team is responsible for managing over 10 million customer transactions every month, generating demand projections, and overseeing outsourcing partners to ensure the right headcount is available at the right time. The team balances planned costs, actual costs, and customer experience.Key ResponsibilitiesUnderstand the key drivers of...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

Note :- Only Apply If you have 8+ Yrs Exp in WFMPosition - Assistant Manager (WFM)Location - Whitefield , BangaloreSUPERVISORY RESPONSIBILITIES:Supervise, coach and motivate Call Center agents and Team Leads to develop a high level of customer service to meet our Associate expectations and support company initiativesEvaluate the performance of direct reports...

Location - Bangalore / Hyderabad/Mumbai / Noida / Chennai / Pune Experience: At least 5 years of IT experience (support + implementation) Min 2 years of Infor experience Experience in Big 4, other consulting firms is preferred Education: Bachelor’s degree in science, Engineering, Computer Application, Information Technology, or equivalent Master’s...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

Job summary:-The Registration & Compliance (R&C) organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the 'ill-intentioned'. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this...

2+ years of program or project management experience - 1+ years experience in a Workforce Management Administrator position, or 2+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) - Ability to perform many concurrent assignments and determine the need for changing priorities - Commitment to customer experience, and a...

About Birlasoft Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla...

About Birlasoft Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla...

Manager-WFM- Commercial You are Responsible for To work closely with OSPs and Fk Partner Management and develop the process of Monthly Billing workings, Partner invoicing, Payments end to-end. Work on required documentation/ system flows in the Fk system for processing the payouts. Ensure Monthly accruals on Billing are provided to Finance team...

Job Title: WFM Capacity PlannerAutodesk is seeking a highly skilled WFM Capacity Planner to join our Customer Technical Success team. As a key member of our Workforce Management team, you will be responsible for building and maintaining long-term forecasts and global capacity plans.Key Responsibilities:Develop and maintain capacity plans, providing...

Location - Bangalore / Hyderabad/Mumbai / Noida / Chennai / Pune Experience: At least 5 years of IT experience (support + implementation) Min 2 years of Infor experience Experience in Big 4, other consulting firms is preferred Education: Bachelor’s degree in science, Engineering, Computer Application, Information Technology, or equivalent ...

Location - Bangalore / Hyderabad/Mumbai / Noida / Chennai / PuneExperience:At least 5 years of IT experience (support + implementation) Min 2 years of Infor experienceExperience in Big 4, other consulting firms is preferredEducation:Bachelor’s degree in science, Engineering, Computer Application, Information Technology, or equivalent Master’s degree in...

Location - Bangalore / Hyderabad/Mumbai / Noida / Chennai / Pune Experience: At least 5 years of IT experience (support + implementation) Min 2 years of Infor experience Experience in Big 4, other consulting firms is preferred Education: Bachelor’s degree in science, Engineering, Computer Application, Information Technology, or equivalent ...

About BirlasoftBirlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a...