Tide | Partnership Lead

2 weeks ago

gurugram, India Tide Full time

Who are Tide:


At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, India and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 1,800 employees.

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.


What We're Looking For:


We are looking for a skilled and experienced and visionary Partnerships Lead - Offline Payments to drive the growth and strategic expansion of our Offline Payments business. In this high-impact leadership role, you will be responsible for acquiring new brands and merchants across India, expanding our product portfolio (including POS machines, swiping machines, and EDC machines) , and increasing market reach within the retail MSME ,Mid Market and other business sectors . You will collaborate with cross-functional teams to design and implement scalable, revenue-driving strategies, while leading a high-performing team to exceed business goals.


Key Responsibilities:


  • Lead the growth of the Offline Payments business by acquiring new clients, developing key partnerships, and leveraging local networks to generate high-quality leads and close business deals in the retail and business segments (including malls, stores, retail shops, food outlets, and MSMEs).
  • Build and nurture long-term, impactful relationships with brands across MSMEs , B2B clients , and emerging sectors in India. Identify and unlock new business opportunities with key stakeholders in industries utilizing POS, swiping machines, and QR code payments .
  • Design and execute end-to-end sales strategies, including pipeline management, accurate forecasting, pitch decks, and product demos for offline payment solutions . Ensure the sales process is streamlined, scalable, and aligned with business objectives.
  • Lead the creation and execution of the annual business development plan, ensuring all revenue and growth targets for offline payment products are met or exceeded.
  • Build, manage, and inspire a high-performing business development team, including field sales executives, sales managers, and city managers. Drive team performance to achieve the company’s sales and growth goals.
  • Monitor market trends, competitor activity, and industry shifts in the offline payments space. Provide actionable insights and create strategies to capitalize on emerging opportunities.
  • Own the P&L for the Offline Payments business. Regularly assess portfolio performance and take proactive measures to ensure profitable growth
  • Work closely with internal teams to drive lead generation and conversion for POS machines, swiping machines , and QR code-based solutions , optimizing processes to ensure high performance and consistency in sales efforts.


What Makes You a Great Fit:


  • At least 5 years of experience in the BFSI, direct sales, or B2B sectors , particularly with POS machines, swiping machines, EDC devices, and QR code payment solutions. Hands-on experience with offline payment products is a significant advantage. Your total career span should be 11 ro 15 years, with proven expertise in managing business systems and processes
  • Demonstrated experience in working with MSMEs , retailers , and midmarket segments . You have tailored solutions to their unique needs and driven growth in these verticals by offering offline payment solutions.
  • A proven track record of building and leading high-performing teams, including managing field sales executives , sales managers , and city managers . Strong leadership, coaching, and team-building capabilities are essential.
  • Deep understanding of the offline payments ecosystem, particularly POS systems , swiping devices , and QR-based payments for retail and business clients.
  • Highly self-motivated, goal-driven, and results-oriented. Strong organizational skills and a strategic mindset to drive impactful outcomes in offline payment sales.
  • Ability to take initiative, solve complex problems, and think innovatively to drive business growth, especially in the offline payments landscape.
  • Familiarity with tools and platforms such as Zendesk , GSuite , Jira , and CRM systems . Able to leverage these tools to improve productivity and optimize sales processes.
  • Strong analytical skills to identify market trends and emerging challenges. Proven ability to turn data into actionable insights that inform strategy and decision-making
  • Experience in building and scaling teams from the ground up, particularly in high-growth environments, and managing large-scale field teams in the offline payments sector


What you’ll get in return:


  • Additional health insurance
  • Food vouchers
  • We invest in your development with a RS40,000/- professional L&D budget per year and up to three L&D paid days off
  • Snacks, light food, drinks in the office
  • OPD Benefits
  • Mental wellbeing through Plumm
  • 15 days of Privilege leaves
  • 12 days of Casual leaves
  • 12 days of Sick leaves
  • 3 paid days off for volunteering or L&D activities
  • Stock Options


Tide is a place for everyone


At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.


We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard

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