Team Manager
2 days ago
As the CSM Lead, you will lead a 10-member global Customer Success team across IST and ET time zones.
Your focus will be on retention, satisfaction, and revenue growth, ensuring seamless customer experiences while driving upsell and cross-sell opportunities.
This role is pivotal in minimizing churn and maximizing customer value through structured processes and data-driven strategies.
Team Leadership – Mentor and manage a global CSM team, ensuring high performance and alignment with business goals.
Process Optimization – Standardize operations by developing and implementing SOPs, leveraging HubSpot for reporting and analytics.
Revenue Growth – Drive upsell and cross-sell strategies to expand customer accounts, working closely with Sales and Product teams.
Client Retention – Maintain a churn rate below 1% through proactive engagement and strong customer relationships.
Performance Metrics – Track and analyze team performance and customer success KPIs to ensure continuous improvement.Leadership Experience – Proven ability to lead and scale global teams of 10+ CSMs across multiple time zones.
Process-Driven Approach – Expertise in SOP development and CRM tools like HubSpot to drive efficiency.
Global SaaS Expertise – Deep understanding of customer success in SaaS, particularly in the US and Indian markets.
Enjoy competitive compensation, benefits, and career growth opportunities.
Apply Now – If you're a strategic leader passionate about customer success, we'd love to hear from you
-
Product Manager
3 weeks ago
Bengaluru, Karnataka, India GST Manager Full timeTechnical Product Lead / Product Manager (2–4 Years Experience) Product Strategy | Execution Ownership | Tech x Business Location: Chennai / Bangalore (Hybrid) Job Type: Full-time Experience: 2–4 Years (Preferred)About GST ManagerGST Manager | Tax Collars Private Limited is a leading tax consulting company (www.gstmanager.com) offering tech-driven GST...
-
Product Manager
1 week ago
Bengaluru, Karnataka, India GST Manager Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTechnical Product Lead / Product Manager (2–4 Years Experience) Product Strategy | Execution Ownership | Tech x BusinessLocation:Chennai / Bangalore (Hybrid)Job Type:Full-timeExperience:2–4 Years (Preferred)About GST ManagerGST Manager | Tax Collars Private Limitedis a leading tax consulting company ) offeringtech-driven GST and tax solutionsacross...
-
Design Team Lead
1 week ago
Bengaluru, Karnataka, India Team Pumpkin Full timePosition Overview: We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...
-
Sales Team Leader
1 week ago
Bengaluru, Karnataka, India Team Techqart Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 4,00,000 per yearWe are currently looking for an experienced Team Leader – Telesales to join our team. I got your reference from APNA Job Portal. Kindly look at the JD first.Job Title:- Team Leader – TelesalesLocation:- MG Road, BangaloreCompany:- Arnav Media & Entertainment Pvt. Ltd.Salary Range :- ₹30,000 – ₹40,000 per month* (depending on experience and...
-
Account Manager
1 week ago
Bengaluru, Karnataka, India Team Computers Full time US$ 90,000 - US$ 1,20,000 per yearPosition: Account Manager - Govt SalesLocation: BangaloreIndustry: IT ServicesExperience Required: 3+ YearsJob OverviewThe Account Manager - Govt Sales will be responsible for driving sales within the government sector, specifically focusing on the Banking, Financial Services, and Insurance (BFSI) and Public Sector Undertakings (PSU) domains. This role...
-
Regional Product Manager
2 weeks ago
Bengaluru, Karnataka, India Team Computers Full timePosition: Regional Product Manager - Cisco Location: Bangalore Industry: IT Experience Required: 7-10 Yrs No. of opening: 1 We have an Opening for Regional Product Manager - Cisco Job Description: •(KRA/KPI's) for Regional Product Manager - Cisco - Entire Cisco Portfolio Opportunities and lead generation from Vendors Target Setting with Vendors...
-
Regional Product Manager
2 weeks ago
Bengaluru, Karnataka, India Team Computers Full timePosition: Regional Product Manager - CiscoLocation: BangaloreIndustry: ITExperience Required: 7-10 YrsNo. of opening: 1We have an Opening for Regional Product Manager - CiscoJob Description:•(KRA/KPI's) for Regional Product Manager - Cisco - Entire Cisco Portfolio Opportunities and lead generation from Vendors Target Setting with Vendors based on market...
-
Regional Product Manager
1 week ago
Bengaluru, Karnataka, India Team Computers Full timePosition: Regional Product Manager - CiscoLocation: BangaloreIndustry: ITExperience Required: 7-10 YrsNo. of opening: 1We have an Opening for Regional Product Manager - CiscoJob Description:•(KRA/KPI's) for Regional Product Manager - Cisco - Entire Cisco Portfolio Opportunities and lead generation from Vendors Target Setting with Vendors based on...
-
Regional Product Manager
6 days ago
Bengaluru, Karnataka, India Team Computers Full timePosition: Regional Product Manager - Cisco Location: Bangalore Industry: IT Experience Required: 7-10 Yrs No. of opening: 1 We have an Opening for Regional Product Manager - Cisco Job Description: •(KRA/KPI's) for Regional Product Manager - Cisco - Entire Cisco Portfolio Opportunities and lead generation from Vendors Target Setting...
-
Regional Product Manager
3 weeks ago
Bengaluru, Karnataka, India Team Computers Full timeJob Title: Regional Product Manager – Passive NetworkingLocation: Bangalore and DelhiIndustry: IT ServicesExperience Required: 8 + YrsPosition OverviewThe Regional Product Manager (RPM) – Passive Networking will be responsible for driving business growth, market penetration, and product adoption for the Passive Networking portfolio in the assigned...
